FAQ
Frequently asked questions
Product
How does the Halmere Spin work?
A high-torque motor in the head spins the brush at up to 450 RPM. Apply your usual cleaner, press the power button, and guide the head over the surface. The motor does the scrubbing, so you do not have to.
What are the two speed modes?
Mild mode runs at 350 RPM for everyday maintenance and delicate surfaces. High mode runs at 450 RPM for soap scum, mildew and hard-water buildup.
Does it slow down when I press hard?
No. The motor is designed to hold full speed under pressure instead of stalling the way cheaper scrubbers do.
How long does the battery last?
The built-in 1000 mAh lithium battery gives 90 minutes of continuous use on a full charge, enough for a full bathroom deep clean with time to spare.
How long does it take to charge?
About 2.5 hours from empty using the included USB-C fast charger.
Is it waterproof?
Yes, the device is rated IPX7. It is safe to use in the shower, on wet floors and around water, and you can rinse it under a running tap. Do not submerge the device body in water.
How long is the handle?
The telescoping pole extends to 50 inches (127 cm) for floors and tubs, locks at 41.5 inches (105.5 cm) for walls and counters, and detaches completely so you can use the 9.45-inch (24 cm) body handheld for sinks and detail work.
What brush heads are included?
All nine: Corner Brush, Small Flat Brush, Wide Flat Brush, Large Flat Brush, Round Brush, Sponge, Fibre Sponge, Cloth and Wool Cloth. Every order ships with the full set.
Can I use it on glass, tile and grout?
Yes. Use the Sponge or Cloth for glass and mirrors, the Flat Brushes for tile, the Corner Brush for grout lines and edges, and the Fibre Sponge for heavy buildup.
How do I clean the brush heads?
Pull the head straight off, rinse it under warm water, and let it air dry before reattaching. Mild dish soap is fine for a deeper clean.
Can I buy replacement brush heads?
Replacement head sets will be available separately. Email us if you need one before they are listed.
Orders and shipping
How much is shipping?
Shipping is free on every US order.
When will my order arrive?
Orders ship within 24 to 48 hours and typically arrive in 5 to 12 business days. You will get a tracking number by email when it ships.
Do you ship outside the US?
Not yet. We are US-only for now.
Returns and warranty
What if I do not like it?
You have 30 days from delivery to return it for a full refund, no questions asked. See our Refund Policy.
What does the lifetime warranty cover?
The device itself, for as long as you own it, against defects in materials and workmanship. Brush heads are consumables and are not covered. See our Warranty page.
How do I contact you?
Email support@halmerehome.com. We reply within one business day.